Visitor
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1 Message
Disgusted with xfinity
Called 3 times tonight and still don’t have a solution to my problem. I need to have temporary internet access at another location for the next 2 days to do my work. I pay for xfinity every month at my primary residence for over 10 years or longer now. First person I speak to is confusing and doesn’t even state her name at the beginning of the call. Second person leaves me on hold for 20 minutes. Third came on and was rude when I explained the situation. I doubt I am the only person who has ever needed to have internet at a temporary location for just a few days so I can do my job, but yet I still have no solution.


DreamSayerZ
Problem Solver
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1K Messages
14 days ago
You can connect to an Xfinity Hotspot. See this support article for instructions; https://www.xfinity.com/support/articles/about-xfinity-wifi-internet
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XfinityEva
Official Employee
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2.5K Messages
13 days ago
@user_80rj26 I am so sorry that this was your experience. Were you able to check out the Xfinity WiFi Hotspot option provided by @DreamSayerZ?
You can stay connected while you’re away by using Xfinity WiFi hotspots. They’re fast, secure, and help you save on mobile data. Just look for networks like “xfinitywifi,” “XFINITY,” or “Xfinity Mobile,” and your device can even auto-connect after the first time. You can also use the Xfinity app to find nearby hotspots wherever you’re traveling. Please let us know if there is anything else we can help with.
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