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user_3y1jq4
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Visitor

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Wednesday, July 9th, 2025 11:32 PM

DO NOT SWITCH TO XFINITY MOBILE!!

i am SOOO frustrated and over xfinity mobile. i was happy with tmobile but decided to switch due to promotions i was promised. i signed documents for $56.32 a month and now theyre charging 133???? im a single mom with no extra time or money on my hands and ive had to be on the phone countless times for issues like this. i am so beyond over this company theyre horrible. 

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Updated 

8 hours ago

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XfinityAmandaB

Official Employee

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2.4K Messages

8 hours ago

 

user_3y1jq4 That is not the experience we want any customer to have, and appreciate you stopping in for help with your billing after adding mobile services. That would be frustrating, and I would love the chance to help make sure you are taken care of. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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