DO NOT SWITCH TO XFINITY MOBILE!!

Question

i am SOOO frustrated and over xfinity mobile. i was happy with tmobile but decided to switch due to promotions i was promised. i signed documents for $56.32 a month and now theyre charging 133???? im a single mom with no extra time or money on my hands and ive had to be on the phone countless times for issues like this. i am so beyond over this company theyre horrible.

XfinityAmandaB · Answer

user_3y1jq4 That is not the experience we want any customer to have, and appreciate you stopping in for help with your billing after adding mobile services. That would be frustrating, and I would love the chance to help make sure you are taken care of. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

user_ubs2yf · Answer

I have very very bad taste from Xfinity mobile , I was on t-mobile for over 20 years, wanted take promotion switch to Xfinity get a new phone with trade in but Xfinity received my phone keep it never credit to me now over a year, I call them so many times, I asked them to return my phone they said over the year they can’t do that , no I stuck have to paid full price for it , Xfinity still my phone

user_ubs2yf · Answer

Stay a way from Xfinity mobe

Plan

user_3y1jq4

DO NOT SWITCH TO XFINITY MOBILE!!

XfinityAmandaB

user_ubs2yf

user_ubs2yf

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