Visitor

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2 Messages

Monday, November 10th, 2025 10:13 PM

Does Anyone get there service, canceled for weeks and charged another month for not paying a bill due to unforeseen income circumstances ?

Unfair Billing practices !  Who agrees with me ?

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Problem Solver

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907 Messages

7 days ago

@user_crbgef Did you contact Xfinity Mobile to discuss your situation and to make arrangements? 1-888-936-4968

Visitor

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2 Messages

Did a few days ago... I was able to receive attention finally... but still waiting from my bank about a refund from a recent Xfinity bill charge.

Official Employee

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2.1K Messages

6 days ago

Hello @user_crbgef, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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