Visitor
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1 Message
False Promises of Giving Me a Free Phone [Edited]
I was switch to Xfinity from T-Mobile by false promises of giving me free phone which a lie am still paying for the phone stuck with there 2 year contract I have 5 months left I can't wait to leave them there customer service [Edited: "Language"] the guy who signed me up said 35$ for two line for 1 year on 2nd year I suppose to pay 70$ guess what I have been paying 89-100$ since day one I just gave up talking to customer service for reference am in Seattle Washington. On another note they are good only for wifi
XfinityRay
Official Employee
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2.8K Messages
2 days ago
Hi there, user_a9ici1! Thank you for sharing your feedback. We always want things to be perfect for you. We are happy to look further into this with you.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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