Visitor
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1 Message
Financing.
hi so I’m an Xfinity mobile customer and I last year got injured to where I couldn’t pay off my phone bill, I was just wondering that if I were to pay off my phone bill entirely would that make me eligible for financing through Xfinity again? I don’t like other companies they all are scammers and I really love the service at xfinity and can’t afford a full price phone. I don’t have good credit at all and just need to know if I will be able to get reinstated for financing?
XfinityMarshante
Official Employee
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567 Messages
16 days ago
Hello @OctoPapi13, thank you for taking the time to leave a post. Sorry to hear that you were injured last year. Hoping you're doing much better now. We aren't able to say right off if you would be eligible again. Xfinity automatically reviews customers' account history to see if they can get more lines or a higher device payment plan. If a customer can add more lines or Device payment plans, they will get an email to let them know. They will only receive this email if they have not opted out of marketing emails from Xfinity.
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