Visitor
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2 Messages
FRAUDSTERS-COMPLAIN
I spokento someone yesterday and she promised and confirmed 100% phone deal if i bring my wife’s line to xfinity/ agent told me she will call me back next day to confirm the details but never did. I been called but none is ready to help. Def a fraud
XfinityMarshante
Official Employee
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567 Messages
12 days ago
Hello @user_bjagiu, thank you for taking the time to leave a post. We’re sorry to hear that you didn’t receive the follow-up you were expecting. We understand how frustrating that can be. We currently have some great Xfinity Mobile deals available, and we’d love to help you explore them. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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