Visitor

 • 

1 Message

Sunday, October 5th, 2025

Free mobile service 1 year

I took the offer paid the activation fee and now getting a bill in October! Why

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

1 day ago

 

Thanks for posting on our Community Forums for assistance, user_d1u7m7. Our billing is charged a month in advance. So, you would pay ahead of time for services. For example, if your billing cycle closes on the 1st, the bill you receive around that time covers the 1st through the end of the upcoming month, typically due before your next cycle ends. Could you clarify whether the full monthly payment is being charged, or if it's only the taxes and fees?

 

Visitor

 • 

7 Messages

Okay, is this AI? We were all promised a year of FREE MOBILE with our Home Internet and NONE OF US posting about this issue received that promise…

worse still, I’m receiving $240 in roaming fees even though I signed up for global pass!

(edited)

forum icon

New to the Community?

Start Here