Visitor
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4 Messages
Free year plan
When I signed up for Xfinity wifi xfinity told me I could get a free year mobile plan and when I signed up I’m now getting charged next month for the activation fee I get that but also getting charged for my mobile plan


DreamSayerZ
Problem Solver
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1.1K Messages
4 days ago
How much are you going to be charged and which plan did you select? Mobile Select is free for the first year, if you selected Mobile Plus that is an extra $15 per month.
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XfinityRoberto
Official Employee
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2.6K Messages
2 days ago
Hi there and welcome to Comcast. Thank you so much for reaching out to us regarding your free mobile offer. You are in the right place and we are happy to take a look at your account for you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Let me know if you have any questions.
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