Skip to main content
user_240c4c
1st Topic

Visitor

 • 

7 Messages

Saturday, September 13th, 2025

Help accessing Xfinity Mobile Portal [Edit]

Not abl to Access Xfinity Mobile Portal.

Calling to differnt customer care people almost 7 to 8 days .

Almost spoke to 30 customer care reprsentatives .No body able to help.

Question

 • 

Updated 

9 days ago

 • Edited

12

1

0

Oldest First
Selected Oldest First
XfinityMatthew

Official Employee

 • 

937 Messages

24 days ago

Hello @user_240c4c Sorry to hear you are unable to access the mobile portal.  Are you getting any error messages? What devices have you tried accessing it on?

8

0

user_240c4c

Visitor

 • 

7 Messages

No ,I Did not get the answer and access to Online portal  at this time

Like

Reply

19 days ago

0

user_240c4c

Visitor

 • 

7 Messages

i am accessing online portal

Like

Reply

19 days ago

0

XfinityJustinM

Official Employee

 • 

337 Messages

Hi @user_240c4c, was this message a typo? Are you still having trouble accessing the portal?

If you are still having issues, would you mind letting me know the make and model of the device that you are using to access the Xfinity mobile online portal? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

17 days ago

0

user_240c4c

Visitor

 • 

7 Messages

I am having Trouble with your entire support System .With the mobile number for which you guys providing service not able to pull the account details.Very stupid srvice system you guys having ..i am REALLY fed up with you guys .

Like

Reply

11 days ago

0

user_240c4c

Visitor

 • 

7 Messages

Today Also I spoke to so many customer care people to fix my problem .very inappropreiate Serive.if they are not able to help either connecting to differnt teams and imply discinnecting call.Very much disappointed with Service

Like

Reply

11 days ago

0

forum icon

New to the Community?

Start Here