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Monday, December 2nd, 2024 3:31 PM

Horrible organization

Nightmare. Complete nightmare. 

Official Employee

 • 

2.4K Messages

3 months ago

 

user_wmq9y7 Hi there! We're so sorry to hear about your negative experience—that's not the kind of service we want for our customers. We're part of Xfinity's corporate team, and we're here to handle anything you need. Let us know how we can make things right and turn your experience around. We're ready to help!

 

2 Messages

3 months ago

I just need my voice mail to work lol but it seems I'm not going to be able to get help in store either. Three employees helping 1 customer. Company is a nightmare. 

Official Employee

 • 

2.4K Messages

 

user_wmq9y7 We would love the opportunity to look into this voicemail issue for you. Our team is here 7 days a week from 6am to 12am EST. If you would like our assistance please initiate a direct message and start with your full name and address. To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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