Visitor
•
1 Message
I am being charged monthly forService
I have monthly charges sine January and I do not have any service from xfinity. I left xfinity in January and cancelled all service? I have called several times and spoken to many people and was assured that the charges would stop and I would be credited. The only way xfinity has my credit card number was I paid off my ohh e when I switched to another provider in January. I have never authorized auto pay.
XfinityBillie
Official Employee
•
4.5K Messages
1 month ago
@user_jxa6zi Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand you are seeing monthly charges that you were not anticipating after cancelling services with us. Did you ever have an Xfinity Mobile phone? If that line is still active it would be an automatic monthly charge as Xfinity Mobile does require automatic payments.
0
0