D

Thursday, May 30th, 2024 7:57 PM

I got scammed by an agent

I got scammed by an agent she promised me a free Apple Watch and after a long discussion she convinced me to get it. I tried to return it and they told me it’s too late then they told we can make an exception and then they told me I can ship it through fedex I go to fedex and they won’t take it. Please help! 

Official Employee

 • 

1.1K Messages

6 months ago

Hey DougM49, thanks for reaching out to Xfinity Support on our forums. We you get a chance, can you send us a direct message so we can help?

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

forum icon

New to the Community?

Start Here