Visitor
•
1 Message
Lack of transparency/dishonesty
Hi, I’ve been an Xfinity for several years now. I started with their mobile service in March this year, also buying iPhone 17 pro max with their package. Xfinity withheld vital information from me at the time of my purchase and I would like to dispute this or take it as far as filing a lawsuit for lack of transparency/withholding of vital information/dishonesty/incompetent customer agents/lying.
XfinityCarolyn
Official Employee
•
404 Messages
1 hour ago
I can understand why you'd be upset if you feel important information was not fully explained when you signed up for service and purchased your device. We certainly want our customers to have a clear understanding of any terms, promotions, and commitments before making a decision. To better understand what occurred, could you provide more details about the information you believe was withheld?
0
0