New Poster
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3 Messages
Managers on my Xfinity Mobile account
I received an email about managers on my account will be receiving greater access. It states that I currently have Manager(s) on my account. This incorrect or unintended. If I follow instructions about granting access, there is only info about ADDING managers. How do I view or remove a manager?
user_k9iemw
Visitor
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1 Message
23 days ago
If you only see your name under your account and identity page, you don't have any managers.
I got the same email and I can't find any names on my account except mine.
Managers - are people you appoint. The email is a mistake. Xfinity as a whole is a big mistake!
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XfinitySeth
Official Employee
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649 Messages
22 days ago
Good day Squigmonty 👋 I appreciate you coming yo our community with your question about the user roles on your account, and you're in the right place for help with that! Keeping your account secure is just as big a priority for us as it is for you, so we'll help make sure it's looking exactly as it should for you.
To get started, if you're needing to remove or delete any Xfinity IDs tied to your account, including existing Managers, you can do so by following the steps given at xfinity.com/support/articles/delete-username-from-account. Please check it out when you get a chance, and let us know if you run unto any issues 👍
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