Migrated lines from NOW mobile not showing on Xfinity

We moved 4 NOW mobile lines to Xfinity via the customer service platform in January.Wecwerevtild it will take a little time for the numbers to show on the Xfinity account but till date our numbers have turned to floating numbers which is neither with Now mobile nor Xfinity.please help .

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user_8rswa0

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6 days ago

We need to make payment on the four number please. Kindly resolve. It is urgent please

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XfinityJorge

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2.8K Messages

user_8rswa0 Hi there! Thanks for using our Forums and we are here happy to point you in the right dirrection. I am sorry to hear about the frustrating experience. NOW is prepaid, while XFINITY is your traditional postpaid service. Additionally, NOW service is separate from being an XFINITY customer. While NOW services use the same physical infrastructure, all NOW billing, troubleshooting, and support are handled exclusively online. We do not have the ability to view, change, update, or troubleshoot NOW services.

For help and support, you can visit: https://www.xfinity.com/xfinityassistant/?intent=skill.cxao.now.entry

(edited)

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4 days ago

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user_8rswa0

Migrated lines from NOW mobile not showing on Xfinity

user_8rswa0

XfinityJorge

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