3 Messages

Friday, September 5th, 2025

Mobile Service was Cancelled without my Permission, how do I get my phone number back?

I called in to cancel my mobile service at the end of the month, but the AI bot that I was talking to cancelled my mobile service mid call instead of future dating it. How do I reactivate the service and keep my phone number?

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Official Employee

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528 Messages

7 days ago

Hi there @user_a3q7sh, I'm sorry to hear about your mobile service being canceled prematurely, have you tried reaching out directly to our Mobile support? Let me know if you still need assistance, we are here to help!

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