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Moving from parents Xfinity mobile to my own Xfinity mobile account
I’ve been on my parents Xfinity mobile account for 4ish years. I recently moved and got my own place and I have Xfinity internet. I’m looking to move my phone to my account. How would I go about removing it from my parents and adding it to my own account?
XfinityAirelle
Official Employee
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2.1K Messages
11 months ago
Thank you so much for taking the time to reach out to us. Due to account security, we are limited on access to your Xfinity Mobile Account here on Social Media, and we do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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