My monthly rate for Xfinity Mobile recently went up six dollars

My monthly rate for Xfinity Mobile recently went six dollars for no apparent reason. I don't know where I can find a list of plans and pricing and I think it can vary by person. You know how it is. Not everyone pays the exact same amount for Xfinity internet or services from other companies.

I'm asking if $20 for by the Gig Xfinity Mobile service is normal. The person with the account hardly uses her phone especially not for data. It went up from $14 for us in the month of May.

Responses

Accepted Solution

XfinityBenjaminM

Official Employee

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1.8K Messages

2 months ago

user_dx249 Hello! Thank you for reaching out to us here on our Community Forum. The price increase you experienced for 'By the Gig' was intentional, it raised to $20 a month. Here is a link that provides more details (https://www.xfinity.com/support/articles/how-does-by-the-gig-work).

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DreamSayerZ

Problem Solver

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671 Messages

2 months ago

@user_dx249 Yes, the new price for by the gig is $20. As you mentioned, it increased earlier this year in March. Depending on your billing cycle, may not have shown up until April/May statement. Notices about the increases were sent out via email and noted on the billing statements.

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user_dx249

My monthly rate for Xfinity Mobile recently went up six dollars

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