Visitor

 • 

2 Messages

09/14/2026 1:26 AM

Necesito cancelar mi servicio

Quiero cancelar mi servicio 

Oldest First
Selected Oldest First

Official Employee

 • 

4.5K Messages

1 month ago

Hey there, @user_tvqk6s, thanks for reaching out through Xfinity Forums regarding your account. We can definitely help you with disconnecting your account. We are sad to hear you want to leave Xfinity. Can you please send us a direct message with your full name and your full address?

 

How to Send Us a Direct Message:

  1. Click “Sign In” if necessary.
  2. Click the “Direct Messaging” icon.
  3. Click the “Start new conversation” (pencil and paper) icon.
  4. In the “To:” line, type “Xfinity Support.”
  5. As you type, a drop-down list will appear. Select “Xfinity Support” from that list.
  6. An “Xfinity Support” graphic will replace the “To:” line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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