Not being given price that was quoted

I appreciate your response but I don’t see the point in trying any further. I just got off the phone with someone from Xifinity corporate resolutions and they were unable/ unwilling to help. Again just parroted the line that the system won’t allow them to put in what I was quoted. I don’t believe that there’s no way to override and give me the price I was quoted. Will be looking to cancel my mobile service in the very near future. 

Thanks for letting us know, @user_r6f3vz. The team you spoke with today fully research the issue and let you know why or why something cannot be applied to the account. That is the same team we would open a ticket for to address this. If you want to speak with that team further about this, you can reach out at the contact informaton that they provided. In my experience, once a promotions ends, we do not have a way to apply it to the account anymore. Though we cannot apply past promotions, we would be happy to look at our current promotions and see what ways we are able to help further. 

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