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cayden66
1st Topic

1 Message

Wednesday, January 15th, 2025 2:53 PM

Owe $70

I purchased a free year of unlimited in december. i have a balance of $70 currently for my mobile bill. i should have a free year and its saying i need to pay. 

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14 hours ago

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XfinityKassie

Official Employee

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1.5K Messages

14 hours ago

 

cayden66 Good morning! We appreciate you reaching out to our Xfinity Support Team regarding your Xfinity Mobile billing. I can see how this would be a concern. Have you by change been able to check the details of your billing to see if the amount you are being billed for is your plan, or do you also have a device charge? 

 

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