Hi there, user_uzwqk7! Thanks for signing up with Xfinity Mobile! We are happy to further help with getting your phone working! Did you already go through the activation process and it stopped working or was it during that process? What model of device are you using such as an iPhone 16?
XfinityRay
Official Employee
•
3K Messages
8 days ago
Hi there, user_uzwqk7! Thanks for signing up with Xfinity Mobile! We are happy to further help with getting your phone working! Did you already go through the activation process and it stopped working or was it during that process? What model of device are you using such as an iPhone 16?
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