Visitor

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1 Message

Thursday, December 11th, 2025 9:52 PM

Phone upgrades

Bye Xfinity!   Can’t get upgrades for our iPhone13s.  Xfinity matches internet deals from competitors but try and make up the money by changing ridiculous prices for phone upgrades.  Five year customer here but no more.  

BTW - I’m getting the bundled price for $20 less a month and free iPhone 17pros.   Can’t say the competitor’s name because when I do the post suddenly disappears 😂

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Official Employee

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772 Messages

1 day ago

Thank you for your feedback. We are genuinely sorry to hear that we couldn't meet your needs regarding the phone upgrades @user_w2tg1k. As a long-standing five-year customer, your business meant a lot to us, and we are disappointed to see you go. We wish you all the best with your new service. Should your circumstances change in the future, we would be happy to welcome you back.

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