@user_6xwkhj Thanks for bringing your concerns to our attention. Are you porting out or in? Can you please direct message me your first and last name along with your full service address so that I can assist. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message.
@XfinityKei I’m in day 5 of waiting with apparently a date of October 8 or xfinity wont port m number from AT&T. Please see my pist a couple days ago titled “Porting AT&T landline to Xfinity Voice”.
Can you help? I don’t want to lose my number of over 35 years.
XfinityKei
Official Employee
•
1.9K Messages
7 days ago
@user_6xwkhj Thanks for bringing your concerns to our attention. Are you porting out or in? Can you please direct message me your first and last name along with your full service address so that I can assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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