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6 Messages

Thursday, April 17th, 2025 3:48 PM

Port Out Issue

Hey all,

I am trying to port out one of my numbers to another carrier (Open Phone). I got the port-out PIN, and gave it to them, they submitted a port-out request, but it's been two weeks and they've told me that Xfinity has not authorized it. They gave me a reference number and asked me to get in touch with Xfinity to see what is going on. Does anyone know what is going on?

Visitor

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1 Message

29 days ago

only thing worse than xfinity is NOW... lousy CS and UEx and when you get someone to chat, they don't give complete or accurate info.  3 DAYS AND IT STILL HASN'T HAPPENED.  TOTAL WASTE OF TIME.  I believe we will but this on the local TV station that gets this info out to apx 5+M potential or existing customers!

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