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user_fhpar1
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Visitor

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1 Message

Wednesday, August 27th, 2025

Report rude customer service representative

I think her name is Kim? She sounded extremely impatient, horrible attitude, and when I say I need more time to consider, she straight up hung up the phone.

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1 day ago

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XfinityShawn

Official Employee

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1.8K Messages

1 day ago

 

user_fhpar1  This isn't the experience we would want you or any customer to have, nad we do appreciate you bringing this to our attention. Was you still needing help with your account in any way? 

 

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