2 Messages
Screwed me I'm leaving
The Foreign cheap customer service said u can get a smart watch no cost. I said ok. 30 days later they billed me. Called 4xs it was shipped back to them untouched. They still want to charge me and resell the watch make double their money. The 21st im am leaving to total wireless I'll keep my Dispute up until i die
XfinityJorge
Official Employee
•
1.9K Messages
2 months ago
Hey there user_8w7nii thanks for reaching out and our team is here happy to work with you. We see you are having a hard time getting help with our Xfinity Mobile side, and it is our pleasure to make sure you are taken care of. To get started can you send us a DM with your name and address? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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