Visitor
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12 Messages
Service suspended but I have a payment arrangement that isn’t due for over 2 weeks
I set up a payment arrangement to be paid on 8/24 for my mobile service. My service was randomly suspended today and no one can help.
Visitor
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12 Messages
I set up a payment arrangement to be paid on 8/24 for my mobile service. My service was randomly suspended today and no one can help.
XfinityAdrienne
Official Employee
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1.4K Messages
19 days ago
Good Afternoon, @user_hd2lzh! Thank you so much for taking the time to reach out to us here on Xfinity Forums! I am very sorry to hear about the experience with attempting to get a payment arrangement setup on your Xfinity Mobile account. We would recommend reaching out through the Xfinity Assistant or calling 1-888-936-4968 as they are the team that is able to assist with any payment arrangement. You can find the steps here for repayment plans. Please let us know if you have any other questions/concerns, we are happy to help!
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