Switch and Pay Off

Hi,

I have XFinity Mobile and my girlfriend has T-Mobile. I want to add her to my plan. Will XFinity pay off her phone with T-Mobile? She owes about $500. If so, we would trade in her current phone and buy a new phone with XFinity. Thanks!

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XfinityAdrienne

Official Employee

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1.8K Messages

29 days ago

Good Morning, @user_n42kmm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do completely understand wanting to make the switch over with the additional line. Currently, there is no buy out program for switching to Xfinity Mobile, but you can view all promotions here! Please let us know if you want to make the switch over, and we can certainly help!

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Judyrogers

Visitor

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1 Message

2 days ago

Hi, I want to add my daughter to ny acct. she has T-Mobile. 1 phone paid off- 1 phone w a balance - 1 Apple Watch and 1 tablet with a balance also. Is there acredit for switching so we can pay off her balances.? And she would be getting a new phone.

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XfinityJon

Official Employee

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1.2K Messages

Good afternoon Judyrogers. You can add your daughter as a manager to the account here. We have promotions going on, at this time there are no promotions for device payoffs. You can view the current deals here. Please let us know if this helps.

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1 hour ago

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user_n42kmm

Switch and Pay Off

XfinityAdrienne

Judyrogers

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