Visitor

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5 Messages

Monday, January 26th, 2026 1:39 PM

Timing of new Xfinity Mobile promotional line purchase and activation

I signed up for the $50/5 year Gig internet plan on January 4th. I see the following terms regarding the free year of an Unlimited Xfinity Mobile line:

"You are eligible to receive an included Xfinity Mobile Unlimited line for $0.00 for 1 year. To claim this included line, you must purchase Xfinity Mobile within 90 days, and the Unlimited line must be activated within 1 year of purchase of Xfinity Mobile."

Does this mean that as long as I purchase the line within 90 days, I can wait to activate it until June?

If I purchased the line on April 1st, for instance, what would I be responsible for paying at that time? Would I need to pay anything else until the line is activated?

If I then activated this line in June, would I receive 12 free months of service beginning in June?

Thank you for your time.

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Accepted Solution

Official Employee

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2.9K Messages

10 days ago

Hi there,@user_e8d867 Thank you for taking the time to reach out with your Xfinity Mobile questions. Since it's been a few days since you posted, were you able to get assistance with your questions, if not please don't hesitate to reach back out.-Richard

Visitor

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5 Messages

@XfinityRichard​ I have not been able to get a response yet. Thanks in advance for any help you can provide!

Official Employee

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2.9K Messages

Thank you for reaching out, @user_e8d867 To claim this included line, you must purchase Xfinity Mobile within 90 days, and the Unlimited line must be activated within 1 year of purchase of Xfinity Mobile. To continue receiving the included line discount, you must keep Xfinity Mobile with an unlimited plan and 300 Xfinity Internet service or a higher tier of Xfinity Internet for 1 year. If you change all Xfinity Mobile lines to By the Gig, or cancel Xfinity Internet, or change Xfinity Internet to a tier below 300, you will no longer receive the included line discount. If you order a phone, you will likely start paying for the device financing immediately. If you are bringing your own device (BYOD) and just ordered a SIM card, you will not pay for the line until it is activated.-Richard

 

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