dewill's profile

Visitor

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1 Message

Wednesday, August 20th, 2025

Too many outages!!

[Edited: "Personal Information"]

5 or more days of outages is insane! What should have taken 1 day is now up to 5 or 6. I 'm paying for better service than this. Resetting tv's, modems, gateways, printers, etc is driving me crazy; several times a day, day after day. Get your act together. 

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Official Employee

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2.5K Messages

9 days ago

 

dewill We appreciate you reaching out to us over our Community Forums, and thank you for all of your patience during any service interruption. Our local teams work as quick, and safe as possible to have services restored for our customers. You can check the status of local service interruptions in the Xfinity app or Xfinity Status Center. Also, if the local crew is performing any network upgrades you should be notified beforehand via email. 

 

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