Tv box

user_rtnjfj Thank you for letting us know that you're running into issues with your TV box so we can work with you until this is resolved. I'm sorry you did not receive the support you needed when you reached out. You've reached a team of experts and we will stick with you here until everything is back up and running :).

When you say the box won't turn on, do you mean there are no lights turning on? Have you checked the power cable at the back of the box to make sure it's plugged in securely? Is the cable plugged into a power outlet or power strip that has an on/off switch?