Visitor
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1 Message
TV isn't working
We have ONE channel .... TV will not let us watch anything but the last channel we had on!
Our TV reception HADN'T been right since YOU "fixed" it. You can't talk to a human and your virtual help DOESN'T help! For $200++ per month I expect a human being!!
XfinitySeth
Official Employee
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380 Messages
12 days ago
Howdy user_52wp0k! I know exactly how frustrating it is when the TV channels I need aren't coming in how they're supposed to, and appreciate you letting us know about the trouble you're having in our community, so we can help! Above all else, I want your channels back for you asap 👍
When it comes to the channels you're missing, can you tell me if you're receiving any specific error codes or error messages while trying to access them?
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