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Thursday, June 20th, 2024 7:47 PM

Verizon Cellular booster

When i signed up for service I was told that my Verizon cellular booster would work when i cut over to xfinity mobile. It no longer works and I have no service in my house. I called into care and they said they cant assist and suggested going to the store. Can someone please tell me how to get this to work. 

Problem Solver

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569 Messages

5 months ago

@user_hjg3jj You cannot use the booster with Xfinity Mobile. That booster requires an active Verizon mobile account to authenticate. Do you know anyone with Verizon service? The workaround would require that person to register it at your home with their account. Otherwise, it would be easy to just enable Wi-Fi calling on your phone at home to get service. I have to do that because I have bad signal where I live as well. It works just fine.

Official Employee

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1K Messages

5 months ago

 

user_hjg3jj  When you called in, did the Xfinity mobile representative provide any details or they were just not able to add it? 

 

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