what happened to wifi hotspot I used to have access with?

I used to have xfinity wifi hotspot at my work but now it's gone so, I barely have signal now. Can anyone explain to me why my phone is not detecting their hotspot anymore?

Responses

DreamSayerZ

Problem Solver

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569 Messages

5 months ago

@user_fqr3rb I would check this document to confirm that you are connecting properly to Xfinity Wi-Fi hotspots. https://www.xfinity.com/support/articles/about-xfinity-wifi-internet

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XfinityGabriel

Official Employee

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1.9K Messages

5 months ago

user_fqr3rb, Hi there! Thanks for taking the time to visit XFINITY over our forums page for help with that hotspot. I love being able to use hot spots whether at home to save data or on the go. We are the right place to go for help. Normally, I have seen this happen when the source of the moves or cancels their service. When one becomes unavailable, here is a great link to our Wifi Hotspots map. Please let me know if this helps.

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user_fqr3rb

what happened to wifi hotspot I used to have access with?

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