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user_zvy8w9
1st Topic

2 Messages

Tuesday, September 3rd, 2024 11:40 PM

Worst customer service

10 hours on hold, 6 months of promises,  0 accountability.  I've never been lied to so much in my life. I have screenshots of everything offered I've tried talking to countless people , canceled in June and they still charge my card 

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3 months ago

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XfinityVictor

Official Employee

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892 Messages

3 months ago

 

user_zvy8w9 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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