Hello, @user_1zahho thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and understanding wanting to get confirmation on a Visa prepaid card. From experience, I know that it does take time to hit the eligibility time frame which is typically about 90 days on average. I did have a question when you have time:
- Are you able to see the prepaid card status when visiting: https://www.xfinityincentivetracker.com/track ?
XfinityJustinC
Official Employee
•
1.3K Messages
20 days ago
Hello, @user_1zahho thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and understanding wanting to get confirmation on a Visa prepaid card. From experience, I know that it does take time to hit the eligibility time frame which is typically about 90 days on average. I did have a question when you have time:
- Are you able to see the prepaid card status when visiting: https://www.xfinityincentivetracker.com/track ?
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