Visitor

 • 

1 Message

Monday, September 15th, 2025

Xfinity free unlimited mobile data, unable to activate

Hello, I was told that I have one year of free mobile data because of choosing Xfinity as my home internet provider, but when I try to activate it, I get told that it costs $30 a month. How do I fix this? I was charged almost $30 this month instead of it being free.

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

22 days ago

Hello, @user_01549r. I would be more than happy to help find a solution to your billing concern. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

forum icon

New to the Community?

Start Here