Xfinity is a "RACKET!!"

They talked me into mobile phone service and internet and now I receive a bill for $300 for ONE MONTH????

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user_kk8uvc

Visitor

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2 Messages

28 days ago

I'm freaking out. They called me several times a month ago to tell me all about how they can save me money and hook me all the way up. Transferred my mobile phone from Verizon to Xfinity, after having Verizon for over 20 years. And then I get a bill for $229.00 ???? And a SEPARATE bill for $57.00 that's for my MOBILE PHONE?? That's NOT a deal!!!

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XfinityEricB

Official Employee

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2.8K Messages

user_kk8uvc Thanks for reaching out to us for assistace with your billing concerns after moving to a new offer. I would be concerned as well if I got a billing higher than expected, and I'm happy to help.

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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26 days ago

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user_kk8uvc

Xfinity is a "RACKET!!"

user_kk8uvc

XfinityEricB

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