U

Visitor

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1 Message

Thursday, May 15th, 2025 3:26 PM

Xfinity Mobile complaint

How do I submit a complaint about what was promised and then all the run around I have gotten trying to get it resolved. Which I have yet to get resolved.

Official Employee

 • 

2.2K Messages

6 days ago

 

user_jqscva Thank you so much for using our Forums and our team is here happy to help with your Xfinity Mobile concerns. We know how important your time is and we have your back to make sure we get your issue resolved. To get started please send me a DM with your full name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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