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Sunday, June 9th, 2024 12:44 AM

Xfinity mobile debit card

I received the email today from Xfinity mobile, stating I had a $200 Xfinity card with $200, when I spoke with Xfinity, they said this did not come from Xfinity Comcast, so it must be a scam.

Problem Solver

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569 Messages

6 months ago

@user_1o0z8j If you aren't expecting to receive a $200 promotional credit, then yes, it's likely a scam. If you are expecting a gift card for a trade-in or some other promotion, you can check the status here;  https://www.xfinityincentivetracker.com/track

(edited)

Official Employee

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2.2K Messages

6 months ago

Hello, user_1o0z8j! Thanks for reaching out about the Xfinity Mobile prepaid gift card. I am glad you are making sure this is legitimate. This is our Xfinity Incentive Tracker. You can search with your Xfinity account number. It will show if we sent you any prepaid cards are if we are going to and what the promotion was for. Have you checked your account at the website above? 

 

 

 

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