Xfinity Mobile Promotion

Hello, @user_rbg83u! Thank you for leaving a comment with your shared concerns on this user's post. You've come to a great place for help! Our team is awesome to work with because we'll do everything we can to review and resolve this for you, even if that means simply facilitating communication with another team such as our Xfinity Mobile Executive Resolutions group. Could you please send our team a direct message to continue? We'd like to take a closer look.

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!