Visitor

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1 Message

Tuesday, November 11th, 2025 11:17 PM

Xfinity Mobile using debit card recurring monthly payments on a closed account!

For the past 11 months, Xfinity has been charging my debit card $50 extra each month for automatic payments tied to an account that was closed in 2024. This card is not listed in their system but the payments have been made??????? I put a stop on the card because nothing was being done. Now our phones are OFF. 

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Official Employee

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2K Messages

15 days ago

 

user_i303f7 My team can look further into this on our end today.

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