Not getting push notifications when my doors open

This has happened before. Suddenly all devices connected to the Xfinity home stop receiving push notifications when doors open. Did a reset, checked the rules, checked the notifications settings, and ever deleted/re-download the app and nothing worked.

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MattB23

Visitor

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5 Messages

12 days ago

Same here. I even deleted the app, rebooted the phone, reinstalled and logged back in. Nothing.

0

XfinityDena

Official Employee

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4.7K Messages

12 days ago

@user_0arjhi I am sorry you are not getting the notifications. Have you tried to reboot your modem?

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user_0arjhi

Visitor

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2 Messages

Yes, I did previously . Seems that is all connected. Oddly enough, out of nowhere I got notifications this morning. This is the 3rd time this has happened. Not sure where is the glitch. Thank you for the reply.

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12 days ago

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XfinityBenny

Official Employee

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1.8K Messages

@user_0arjhi Okay that is odd, but let us know if it happens again. We're happy to read they're back.

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12 days ago

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Rules and Automations

user_0arjhi

Not getting push notifications when my doors open

MattB23

XfinityDena

user_0arjhi

XfinityBenny

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