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Password change requirement
I am out of the country working on an unsecured network. I experienced a health concern and the doctor I used needed to contact me via email. When I attempted to access my email, Xfinity required me to change my passwords. Not only was this at a very difficult time, but in a place where changing my passwords could cause security issues with my accounts. But this was my only way to get a prescription, so I was forced to change my password. FORCED! Xfinity, there was a better way. Many systems requiring password resets somehow find a way to give the user some flexibility. In addition to changing my password, I needed to receive a verification through accounts I rarely use. Which, I should point out, also require two factor verification. Why not give advance notice a password is needs to be changed? Why not give me 30 or even 10 days to change? For me, there could not have been a worse time to force me to change my passwords.
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