Anon805's profile

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Thursday, April 3rd, 2025 8:24 AM

Password change requirement

I am out of the country working on an unsecured network.  I experienced a health concern and the doctor I used needed to contact me via email.  When I attempted to access my email, Xfinity required me to change my passwords.  Not only was this at a very difficult time, but in a place where changing my passwords could cause security issues with my accounts.  But this was my only way to get a prescription, so I was forced to change my password.  FORCED!  Xfinity, there was a better way.  Many systems requiring password resets somehow find a way to give the user some flexibility.  In addition to changing my password, I needed to receive a verification through accounts I rarely use.  Which, I should point out, also require two factor verification.  Why not give advance notice a password is needs to be changed?  Why not give me 30 or even 10 days to change?  For me, there could not have been a worse time to force me to change my passwords.  

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