Visitor

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1 Message

Saturday, August 15th, 2026 12:35 AM

Account ownership change to roommate

I’m moving out and would like for my roommate to become the owner of this account. I can’t find any way to transfer ownership to him.

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Expert

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120.2K Messages

9 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Expert

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34.8K Messages

9 days ago

@user_r8p38t 

I’m moving out and would like for my roommate to become the owner of this account. I can’t find any way to transfer ownership to him.

TBH, it would be better for your roommate if you cancelled your account and let them start one of their own so they can get new customer deals.  😉

Official Employee

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2.7K Messages

8 days ago

@EG @Again Thanks!

 

@user_r8p38t Thanks for meeting us here about transferring your account ownership to your roommate. The fastest way to do it is for both you and your roommate to visit your nearest Xfinity Store. If you prefer not to, we can gather information for you here, and we can open a ticket. Both you and your roommate will have to upload documents in order to complete the transfer. This can take a few days to complete. Let me know which option works best for you.

 

Here: https://www.xfinity.com/support/articles/account-ownership-change is a helpful article. 

(edited)

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