Visitor

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1 Message

Wednesday, May 20th, 2026 2:48 AM

Bill pay

How do I pay my bill on line?  It has changed?

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Visitor

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1 Message

2 days ago

How do I pay my bill on line?  It has changed?

Official Employee

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3.1K Messages

Thank you so much for reaching out for help with making your payment. The process has not changed. You are still able to make a payment using our payment page, your Xfinity app, stopping into an Xfinity store, or calling 1-800-Xfinity. You can check out our Support page as well for more payment help. 

If you run into an error message or code, please let me know. (Please note that not all user roles have access to billing, including payments)

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

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2.7K Messages

2 days ago

Hey @user_0u3y4x, Thank you for visiting our official Xfinity Forums Community support page. I am not aware of any recent changes to the bill payment process. We recommend visiting our 'How to pay your Xfinity bill online' support page on how to make a payment online. You can also use our amazing Xfinity App to process a payment as well. This process can be found by visiting our 'View and pay your bill using the Xfinity app' support page. 

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