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user_u4pbwp
1st Topic

Visitor

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1 Message

Saturday, June 20th, 2026 10:29 PM

Cancel Services

I need to cancel my services. 

 Your chat bot will not let me cancel my services. I should not have to reach out with a forum post to contact you to cancel.

No, I do not need help moving my services over, I need to cancel them.

Question

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Updated 

5 hours ago

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XfinityVictor

Official Employee

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2.3K Posts

5 hours ago

 

user_u4pbwp Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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