Visitor

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2 Messages

Monday, July 20th, 2026 2:26 AM

Canceling my account

I want to cancel my subscription 

Oldest First
Selected Oldest First

Official Employee

 • 

1.3K Messages

10 days ago

Thanks for reaching out @user_sth8mi, I would be happy to help you with that today. Could you clarify if you are looking to cancel a specific premium streaming subscription (like Max) or if you want to cancel your entire Xfinity account?

Visitor

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2 Messages

Thank you for canceling my subscription 

Official Employee

 • 

2.3K Messages

@user_sth8mi Were you able to get the subscription you were looking to cancel cared for?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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