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user_kanxei
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Tuesday, April 8th, 2025 11:18 PM

Change Plan

I'm trying to change my plan but keep getting looped to a login screen. I'm already logged on. 

Question

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Updated 

13 days ago

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XfinitySheila

Official Employee

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1.1K Messages

13 days ago

 

user_kanxei Hi there! Glad you reached out! I'd love to help with your login troubles and options for service changes. Have you tried a different device? Are you having troble login in online or via the Xfinity app?

 

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